Privacy Policy
Effective Date: May 8, 2025

1. Introduction

Welcome to Wampum Unmanned Technologies, LLC (“WUT,” “we,” “our,” or “us”). We build and sell agricultural drones and are committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information, including via SMS communications.

2. Data Controller

Wampum Unmanned Technologies, LLC

Address: 7601 S. 58th West Avenue, Tulsa, OK 74131

Email: admin@wutokie.com

Phone: 918-770-9550

3. Information We Collect

We collect the following categories of personal data when you interact with our website, purchase products, or otherwise communicate with us:

• Contact Information: name, email address, phone number, billing and service addresses

• Professional Information: company name or affiliation, job title

• Location Data: physical address or geolocation you provide

• Communications Data: records of your inquiries via contact forms, live chat transcripts, phone calls, and SMS message logs

We do not collect credit-card or full payment data directly; all payment processing is handled by our third-party provider (QuickBooks).

4. How We Collect Information

• Online Forms & Newsletter Opt‑ins: via Microsoft Forms embedded on our site

• Purchasing Flow: through QuickBooks’ secure checkout pages

• CRM & Support: via HubSpot when you initiate contact or request services

• Live Chat & Phone Calls: notes and transcripts recorded in our internal systems

• SMS Messaging: with your prior express consent, via our SMS service provider

5. Use of Your Information

We use your personal data for these purposes:

• Order Processing & Fulfillment: to deliver products, invoices, and shipping notices

• Customer Support: to respond to your technical or account inquiries

• Marketing Communications: to send newsletters, product updates, promotional offers, and SMS alerts (only if you’ve opted in)

• Legal & Regulatory Compliance: to comply with laws, prevent fraud, and respond to legal requests

6. SMS Messaging & Federal Compliance

When you provide your mobile number and consent, we may send you SMS messages related to order status, product updates, or promotional offers.

• Consent: By signing up, you confirm you are the mobile account holder or have permission to receive messages.

• Message Frequency: Varies based on transactional alerts and promotions.

• Standard Rates: Message and data rates may apply per your carrier plan.

• Opt‑Out: Reply STOP to any message to unsubscribe from SMS communications. After opt‑out, you will receive a confirmation message.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

• Help: Reply HELP for assistance or contact admin@wutokie.com or 918-770-9550.
  This program is subject to the federal Telephone Consumer Protection Act (TCPA).

7. Cookies & Tracking Technologies

We use minimal cookies necessary for site performance. Additionally, HubSpot may place tracking cookies to support our CRM and marketing automation. You can manage or disable cookies via your browser settings.

8. Data Sharing & Disclosure

We do not sell, rent, or otherwise share your personal information with unaffiliated third parties. We engage service providers (Microsoft, HubSpot, QuickBooks, our SMS gateway) to process and store data on our behalf; they act as "processors" under applicable laws. We remain responsible for ensuring they safeguard your data.

9. International Data Transfers

Your data may be stored or processed on servers owned or controlled by Microsoft, HubSpot, QuickBooks, or our SMS provider, which could be located outside the United States. These providers adhere to industry-standard security and privacy measures.

10. Data Retention

We retain personal data for as long as your account is active or as needed to provide you services, to comply with legal obligations, and to enforce our agreements. We do not currently purge inactive accounts, as retention on file allows us to honor “do not contact” requests and regulatory requirements.

11. Security Measures

We rely on our third‑party providers’ technical and organizational safeguards, which include:

• Password‑protected systems and accounts for all staff

• Encryption of data in transit and at rest (managed by providers)

• Regular vendor‑conducted security audits

12. Your Rights & Choices

• Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.

• Deletion: You can request deletion of your personal data (subject to retention of minimal data for regulatory compliance).

• Opt‑Out: You may unsubscribe from marketing communications and SMS at any time via the links in our emails, by replying STOP to SMS, or by emailing admin@wutokie.com.

To exercise any of these rights, please email admin@wutokie.com with “Privacy Request” in the subject. We may ask you to verify your identity before fulfilling your request.

13. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will promptly delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the date of the most recent revision. We encourage you to review this page regularly. Material changes will be posted on our website.